Market research

Insight Activation : A step-by-step guide

Before we get started:

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What's the problem?

You've gathered data and drawn insights. Yet, your research sits unused.

This is a common issue.

Many researchers face it.

Stakeholders often struggle to use research findings.


Why?

- Insights don't connect with stakeholders.

- Data is too complex.

- There's a gap between research and application.

Research only makes an impact when it's used.

Without this, even great findings fall flat.

How do most market researchers solve it?

Researchers often stick to familiar methods:

1.  Data dump: Sharing long, detailed reports.

2.  One-size-fits-all: Sending the same report to everyone.

3.  Assuming value is obvious: Thinking the data speaks for itself.

These methods aim to help, but often fail.

Stakeholders might skip or misunderstand insights.

This prevents informed decisions.

Why doesn't it work?

The issue is in the communication, not the research.

Stakeholders need clarity and actionable steps.

Here's why common methods fail:

- Overload: Long reports confuse stakeholders.

- Lack of relevance: Generic presentations miss the point.

- Missed engagement: Boring methods fail to inspire action.

This leads to a loss of insights.

Researchers then feel their work has not made a difference.

How can you do better?

To turn data into decisions, you need to activate insights. Here’s a simple three-step plan:

1. Simplify

Stakeholders need straightforward insights. Focus on:

- The top 2–3 takeaways.

- Their impact on decisions.

Summarise each takeaway. Make it punchy and clear.

For example: Instead of saying, “Survey results showed a 25%increase in customer preference for feature X,” say, “Feature X is now a top priority for 1 in 4 customers, and here’s how we can capitalise on it.”

2. Tailor

Not all stakeholders are the same. Customising insights is key.

1. C-suite executives: Focus on strategy and ROI.

2. Department heads: Highlight operational changes and benefits.

Use profiles to match insights to priorities. This boosts engagement and trust.

3. Engage

How you share insights matters. Use creative methods like:

- Storytelling: Combine data with narratives. Stories stick.

- Data visualisation: Use charts and infographics. These simplify and attract.

- Workshops or presentations: Involve stakeholders in discussions.

Engaging methods turn listeners into participants. This boosts the chance of using insights.

Next steps for you

Activating insights is simple.

1. Review past work: See where engagement dropped. Look for chances to improve.

2. Know your stakeholders: Build profiles to understand needs. This helps in tailoring insights.

3. Try new formats: Experiment with infographics or stories. See what works best, and think of your team like a product. Trial and error!

4. Ask for feedback: After sharing insights, seek feedback. Use it to improve.

Key Takeaway

Research is only valuable if it inspires action.

By simplifying, tailoring, and engaging, you move from researcher to a changemaker.

Now is the time to activate your insights. Make an impact.

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